Last updated: {{ 24/11/2025 }}
At Luxrify.com, customer satisfaction is important to us.
Please read our Refund & Return Policy carefully before making a purchase.
1. Returns & Exchanges
Due to the nature of our products and hygiene/safety considerations, we currently do not offer returns or exchanges unless the item received is:
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Damaged
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Defective
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Incorrect
To be eligible for a replacement:
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You must notify us within 48 hours of delivery
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Provide clear images/video proof of the issue
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The product must be unused and in its original packaging
Once verified, we will arrange a replacement at no extra cost.
2. No Returns Accepted For
We cannot accept returns for:
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Change of mind
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Wrong size ordered by the customer
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Items damaged due to customer mishandling
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Products without full unboxing video proof
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Sale or discounted items
3. Refunds (If Applicable)
Refunds are only issued if:
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A replacement is not available
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The order is canceled before dispatch
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The product is out of stock
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Delivery fails due to our error
Refunds are processed through your original payment method and may take 5–7 business days depending on your bank or provider.
4. Order Cancellation
Orders can be canceled within 2 hours of placing the order.
Once processed or shipped, cancellations are not possible.
To cancel, contact us immediately at:
📧 luxurify.in@gmail.com
5. Damaged or Wrong Product Received
If you receive a damaged or incorrect product:
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Record a full unboxing video (mandatory).
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Email us within 48 hours at luxurify.in@gmail.com.
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Include your order ID and clear photos/videos.
We will replace or refund after verification.
6. Late or Missing Refunds
If a refund is delayed:
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Check your bank account
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Contact your card company
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Contact your bank
If you’ve done all this and still have not received your refund, email us at luxurify.in@gmail.com.
7. Contact Us
For questions about our Refund Policy:
📧 luxurify.in@gmail.com
🌐 www.luxrify.com
2. Shipping & Delivery Policy — Luxrify.com
Last updated: {{ current_date }}
Thank you for shopping at Luxrify.com!
Below is our shipping and delivery information for customers within India.
1. Shipping Locations
We ship across all major cities and pin codes in India.
2. Shipping Time
Processing Time: 1–2 business days
Delivery Time: 4–8 business days depending on location.
Metro areas may receive orders faster.
Note: Holidays, weather conditions, or courier delays may affect timelines.
3. Shipping Charges
Shipping fees (if any) will be shown at checkout.
We may offer:
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Free shipping on selected products
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Free shipping above a certain cart value (if applicable)
4. Order Tracking
Once shipped, you will receive:
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Tracking ID
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Courier partner name
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Tracking link
It may take 24 hours for tracking to update.
5. Delivery Attempts
Couriers will attempt delivery 2–3 times.
If the delivery fails due to:
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Wrong address
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No response
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Phone not reachable
The package may be returned to us.
Re-shipping fees may apply if the customer requests re-delivery.
6. Incorrect Address
We are not responsible for failed deliveries if:
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The customer entered an incorrect address
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The customer provided an unreachable phone number
Always double-check your contact details before ordering.
7. Delays Beyond Our Control
We are not responsible for:
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Weather disruptions
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Courier operational delays
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Pandemic restrictions
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Natural disasters
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Festive season congestion
8. Contact Us
For shipping questions:
📧 luxurify.in@gmail.com